Trek10 Team Support

Harbor is the central entry point for Clients interacting with Trek10. Clients can quickly gain deeper optics into their AWS environment, review any open tickets, and view custom dashboards directly in Harbor or SSO to other tools and dive deep.

AWS’s basic functionality by scanning S3 buckets with 100’s of millions of objects (at the object level) and finding any S3 objects that may have been inadvertently made public. AWS Macie provides the same visibility into S3 objects, but we do it for way less money!

Custom billing anomaly alerting and detection. We save Clients thousands of dollars of accidental spending per month by catching unnecessary resources accidentally left running in our Clients' AWS accounts.

Trek10 fully manages a service that continuously checks for hundreds of known vulnerabilities in your AWS account configurations such as open security groups, missing encryption, and more. Clients are alerted of any vulnerability, and Trek10 advises on remediation. Audit reports are available for compliance.

Dog-Bone Dug Up was designed to catch scenarios where our Clients' critical production infrastructure is not being monitored.

We decided to build our own uptime monitoring tool to handle our unique requirements as an AWS Managed Service Provider Partner, as well as to tightly integrate it with Datadog. Pinger also includes custom features for monitoring SSL and domain expiration - which has saved more than one client from the dreaded SSL expiration outage!

As heavy Serverless users, we of course built it with Lambda, so it's highly available, and it runs in five AWS Regions globally so it relies on no shared dependencies with the workloads it is monitoring, or even shared continents! We view Pinger as our “last line of defense." We strive to catch problems before an outage, but if not, or in the case of a catastrophic outage, Pinger will always be running somewhere around the globe and will notify us of a problem.

The problem of patch management is as old as IT, but the tools and solutions are new. Trek10 is an expert at patch management on AWS. Patch Manager configures AWS Systems Manager and advises you on the best approaches for managing updates with DevOps best practices, receives notifications of patches, and handles running your updates.

Another common Client need, Tag Mapper helps our clients identify and manage infrastructure spawning without their knowledge, by enforcing tagging standards.

Our custom utility pushes data from S3, CloudFront, and ELB access logs, allowing Trek10's CloudOps team and our Clients to understand sources of errors and traffic quickly, without a costly full log management system.

Not finding what you are looking for? Trek10's suite of proprietary tools is not limited to the tools featured above, and we're always on the lookout for the absolute best tools available. If you have a preferred toolset, let us know. Creating custom integrations for clients is a popular request from our Team Support Clients.